How to Improve User Experience on Mobile Apps?
You know what Michael LeBoeuf, this American business guy, said? He said, "A happy customer is the best way to do business." This is super important when making mobile apps. Why? Because about 1 in 4 apps people download on their phones only get used once. Can you imagine making an app that people only use one time? What a waste of time and effort!
So, how do we make sure people like using our app? In this article, we're going to talk about some easy ways to make your app better for users. We'll look at stuff like making it easier for new users and keeping everything consistent. Let's get started!
What's the User Experience?
Every interaction a user has with a product or service is considered part of the user experience (UX). Enhance navigation to improve user experience and make your site more intuitive. It is the individual, internal experience users have while interacting with an interface on a product.
Let's use an online store as an example. A customer's user experience (UX) will be poor if she feels that the purchasing process is drawn out, intricate, and difficult.
If, on the other hand, she has a hassle-free and simple shopping experience, the user experience (UX) would be deemed satisfactory. This will most likely encourage the consumer to select and buy the goods from the websites where she had a positive user experience.
Effective Ways to Improve User Experience
1. Focus on App Design & Structure
A lot of apps are messy and hard to use. People get confused and give up. To fix this, focus on making the app look clean and simple. Use icons that make sense and organize everything well. Plan out how people will use the app to make sure it all makes sense.
Users of mobile applications often have certain objectives in mind; if they run into trouble or take longer than anticipated, they could become frustrated and lose their way.
Similar to this, unwelcome features and functions in your mobile app will divert users from their intended objective. Thus, use a basic design strategy to produce a straightforward and incredibly user-friendly mobile application.
2. Use High-quality Images
Blurry pictures make the app look bad. Make sure your pictures look good but don't slow down the app. Optimize page load times to improve user experience and keep visitors engaged. The "Zara" app does this well they have close-up pictures of clothes that you can zoom in on to see details. This helps people decide what to buy. Users are attracted by attractive images.
3. Keep a Strong Search Feature in the App
A good search feature helps people find what they want quickly. Add things like filters and suggestions to make searching easier. You could even add voice search for people who don't want to type.
If users can't find the easily product they leave the app a short time before completing the visit.
4. Maintain App Consistency
People like it when apps are consistent. If fonts, colours, and buttons keep changing, it's confusing. Make sure everything in your app looks and works the same way. This makes people trust your app more and want to use it more.
5. Provide Offline Support
Not everyone has the internet all the time. Let people use some parts of your app without the internet. The "Evernote" app does this well people can write notes even when they're offline. When they get internet again, everything updates. This makes people happy and more likely to keep using your app.
Offline support can greatly improve the user experience, particularly for users who don't have much or any online connectivity. A Statista survey claims that because of the restricted offline access, [26% of users] uninstall mobile apps. You may make sure that users can still interact with your app without an internet connection by caching key data and functionalities.
6. Collect User Feedback
Customers' opinions matter! Apps that ask users what they think and then actually listen tend to have more loyal users. You can easily see how much people love an app by checking its ratings and reviews. Help make this app awesome by sharing your thoughts in surveys, ratings, and reviews. We can use your feedback to make it even better!
An in-app survey, a condensed form of a traditional survey integrated into the app experience, is one method of gathering feedback. With the help of in-app surveys, you may communicate directly with your customers. This data will assist you in determining what needs to be improved and changed.
7. Examine User Interest
Let's figure out what you're into! By seeing how users use the app, you can figure out what's working and what's not. This helps us make the app better for you. You can use special tricks to see what you're interested in and what you do in the app.
8. Fix UX Issues and Test Impact
Did you know that when apps make things personal for users, people are 10-15% more likely to use them? You can use special tools to see how people use the app, what parts they like best, and where they might stop using it.
For example, Spotify makes playlists just for you based on what you listen to. People love getting suggestions that feel like they're just for them. This helps us make smart choices to make the app better for everyone.
9. Strong App Testing
You need to keep checking the app to see if anything's not working right. Look for parts that might be annoying or hard to use. Then you can fix these problems fast so users can use the app smoothly and have fun with it.
You can test the app on lots of different phones and systems to make sure it works well for everyone. If you find any problems, you can fix them quickly so the users don't get annoyed and stop using the app.
Why is User Experience Important in Mobile Apps?
In today's world where there are so many apps, making yours easy and fun to use isn't just nice it's super important! Implement responsive design to improve user experience across all devices. Here's why:
- Higher User Satisfaction: When an app is well-designed, people enjoy using it more.
- Brand Loyalty: If your app is easy to use, people trust it more and keep coming back.
- Better Ratings: Happy users give the app better ratings and nice reviews. This makes more people want to download it.
- User Engagement: When an app is fun to use, people spend more time on it and come back often.
- Less Work for Us: If the app is easy to use, fewer people need to call for help, which is good for us.
Also, people expect apps to be really good these days. Did you know that 25% of people delete apps after using them just once? That's why it's so important to make a great first impression and give people something useful immediately.
The Impact of UX on User Retention and Growth
It's super important to make sure you love using our app. When you have fun and everything works smoothly, you'll stick around and tell your friends about it. That's awesome for us because it means more people get to enjoy the app! Plus, when you're happy, you might even buy something extra or subscribe.
But if the app is tricky or boring, you might stop using it. That's no fun for anyone! So, you must always work hard to ensure the app is amazing. Also, we need to look at what users want and what they like and change things to make it even better. Learn the perfect tips for increasing customer retention rate.
Build User Friendly Mobile App (Android/iOS) with LEO
LEO is a Shopify mobile app builder that helps eCommerce businesses turn an online store into a mobile app with a polished look. By using it, Shopify merchants may create an app without coding with all of the features and functionalities of their online store.
It features a drag-and-drop feature where you may arrange the blocks however you'd like. This is similar to most Shopify mobile app builders. You may preview your mobile app and view the storefront on iOS and Android apps with this feature. Our supportive team will help to publish the app in the app stores.
Key features of the LEO app that help to enhance user experience.
- Drag-and-drop editor
- Quickest One-Click Checkout
- In-App Discount code
- Product wishlist
- Push notification
- Multiple currencies
Wrap Up
In summary, a strategic approach is needed for mobile app development to deliver a better user experience. You may make a smooth and interesting app by emphasizing accessibility and customisation, adopting gesture-based navigation, streamlining performance, and utilizing responsive design.
Building trust and long-term success also requires obtaining customer input, providing offline help, and placing a high priority on security and privacy. You can make a lasting impact on consumers and prosper in a competitive app market with your mobile app by adhering to these best practices and staying up to date with changing user expectations.