Why Your Shopify Store Must Have a Mobile App to Succeed in 2025

Statista's Market Insights says that sales through mobile e-commerce went up to $2.2 trillion in 2023. That's 60% of global e-commerce sales. It was 56% in 2018 and is predicted to increase to 62% in 2027. All in all, online store owners need a mobile app.

Due to increased mobile usage, Shopify's mobile apps have three times the power to lead your customers to make purchases. But that's obvious because most people are on their phones doing one thing or the other.

With your app near your customer's fingertips, you are bound to score conversion backed by the right strategy.

So, do you have an online Shopify store with an app? If the answer is 'No, then you are missing out hugely. Why? Let's understand that in this blog.

Importance of Mobile Apps for Shopify Store Owners

Think about yourself: How often do you use your gadgets? If you want to buy something, would you open a convenient app or a site? Let's be honest: Mobile apps are much more flexible and easy to browse!

It resolves various issues related to the sites, such as cart abandonment due to slowness or lagging, zero personalization, slow checkout, etc. It offers a smooth and engaging experience, easily getting your customer's attention. It is also great for marketing purposes.

Thus, mobile apps greatly allow Shopify store owners to increase sales and scale with time. It also leads to earning customer loyalty and further boosting the order value per customer. Additionally, it is highly convenient for the store owners as you can manage your business on the go with advanced store management tools.

Now that we understand the importance of mobile apps for Shopify owners let's go deeper and discuss more reasons one by one.

Digital commerce is reshaping the eCommerce landscape, offering seamless customer experiences and innovative sales strategies. From AI-driven personalization to mobile-first shopping, staying ahead in digital commerce is crucial for growth.

Why Create A Mobile App For Your Shopify Store?

Easy and Hassle-Free for Visitors

Mobile websites are not as smooth as mobile applications, which give visitors a fast and unique experience. They can quickly access the app with just a tap whenever they want.

Moreover, the visitors can navigate easily with a user-friendly appearance, jumping from one product/category to another. They can get a fantastic look and feel to decide about a product quickly.

Also, access to various mobile features like GPS, instant notifications, camera, etc, add to the experience, such as location-based product recommendations. Smooth checkout with mobile payment integrations, saved payment details, and one-tap purchases (a quick 'Buy Now' button) further increase overall convenience.

Build Long-Term Customer Relationships

Mobile applications give a great chance to increase sales through customer loyalty. You can earn repeat buyers through its direct connection with customers through various means. For example, regular push notifications to send personalized deals and offers or notify about new arrivals. Also, they help to recover cart abandonment by sending targeted notifications.

This way, customers keep returning regularly to buy again (push notifications have an open rate of 90%). Then, there are loyalty programs and rewards that keep them engaged, too.

Top-notch Shopping Experience

The fast world needs everything to be quick. That is what a mobile app for your Shopify store is. It opens quickly and loads instantly, and customers can complete their purchases in no time.

Apart from the speed, the personalization adds to the experience. The latest technologies, such as AI, help with personalized recommendations based on browsing and purchase history. Also, you get custom notifications and reminders regarding offers/sales and completing purchases with current cart contents.

Creative and Affordable Marketing

Reach your customers with offers and notifications using the app data itself. This helps you reach them directly and engage personally without any external Ads.

For example, the app can show custom ads related to the category based on product browsing. Similarly, in-app messaging sends custom messages or offers based on visitors' actions. Other means of marketing and selling include up-selling & cross-selling features and in-app purchases.

Preventing Cart Abandonment

Visitors browse and add products to the cart, but they leave right before checkout. Mobile apps for Shopify stores help reduce cart abandonment due to a seamless experience. It saves customer preferences and does not need them to fill out lengthy forms or sign up for their account.

They tactfully reduce the steps before checkout. The saved payment details and payment app integrations greatly help the process.

Exceptional Customer Service

Mobile apps make it easier to reach you with a simple 'Chat with us' or 'Call us' CTA at all the right places. Moreover, order history with detailed tracking information gives customers real-time updates, resulting in increased satisfaction.

Top Considerations to Build a Mobile App for Your Shopify Store

Depending upon your goal of building a mobile app and customer feature requirements, consider the factors below to ensure its success.

• Increase conversions and build customer loyalty with rewards, offers, discounts, etc.
• Creative push notifications for cart abandonment recovery, flash sales, etc.
• Personalized recommendations and convenience using AI tools such as one-tap reordering.
• Keep the app design clean and simple. It should load in no time and must be easy to navigate. The checkout must be a hassle-free experience. Also, include all the essential eCommerce app features such as wishlist and favorites.
• Your app should work smoothly on any platform (iOS & Android).
• Follow a carefully designed strategy for marketing the app on the website & social media.

Conclusion

Deciding to build an intuitive mobile app for your Shopify store is the right way to go in 2025. It helps you reach your targeted customers quickly and directly. Also, it enables better engagement and communication. It boosts your sales and gives your store online success in this cut-throat competition.

However, you now need the easiest way to build a mobile app for Shopify. The LEO App is the best, with powerful features. Its simple drag-and-drop builder requires no coding knowledge. You can also add us as your Shopify mobile app development partner. We will be with you until your app is launched, and even after that, with our 24/6 customer support.

Get the icon of your mobile application on everyone's home screen with LEO Mobile App Builder.

Let your Shopify store be just a tap away!